Support

Real help from the people who build SimpliPilot.

Email us and a human answers. We aim to reply within one business day.

Common topics

Trouble signing in? Sign-in, passwords and sessions are handled in the SimpliPilot application.

Plan changes, invoices and cancellations are managed from Billing inside your workspace.

Company details, branding, timezone, team and integrations are configured during guided onboarding.

Built into SimpliPilot

Maze helps you understand your customers, numbers, and next steps. It stays within your permissions and prepares actions for your review.

Maze walks you through company details, branding, services, and your first estimate and invoice templates.

Ask what a figure means, where a customer stands, or what changed this month — in plain language.

Maze can draft follow-up content. Social Studio AI content and planning require an eligible connected publishing account.

Maze helps surface the follow-ups that deserve attention and shows you where to continue the work.

Maze can never unlock or reveal anything your role cannot already access.

Include your company name and what you were doing when the problem happened — it helps us resolve things on the first reply.