Cancellation and Refund Policy

SimpliPilot is provided by SimpliPilot LLC. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, request a full refund within 30 days of your order date — including renewals — and we will refund the amount paid for that billing period.

Every plan includes a 14-day free trial with no credit card required. If SimpliPilot is not right for you during the trial, nothing is charged.

You can cancel at any time from your billing settings in the SimpliPilot application. Cancelling stops future renewals; you keep access until the end of the period you have already paid for. Promotional pricing applies for the stated period only and then reverts to the standard plan price shown at checkout.

Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email or invoice reference, or contact support@simplipilot.com and we will help arrange it. Approved refunds return to the original payment method, typically within 5–10 business days depending on your bank. See also Paddle’s refund policy and our Terms of Service.

Need help first? Email support@simplipilot.com — most issues are quicker to fix than to refund.